FAQs

How do I find my German language level?

Contact us directly for a free online assessment interview or take the online test on our website: online assesment.

Can I change my course level after the course has started?

Yes, of course. In consultation with your teacher, you can decide during the first three days if the course level is right for you.

How do I enrol in the online German course?

You can enrol online via our website. There is a form in which you can specify the online German course you are interested in. Just send the information to us and we will contact you to finalise the enrolment.

How do I pay for the online German course?
You can pay by bank transfer, VISA, Mastercard and Paypal.
What course materials will I receive?
Digital materials, such as the digital workbook as well as additional worksheets, are included in the price. You will receive them from your teacher.
What qualifications do the teachers have?
All our teachers are native speakers, have a university degree and are experienced tutors and examiners of German as a Foreign Language.
What teaching methods are used?
Teaching will be online and in German, with a focus on a communicative and activity-oriented approach. The fact that the groups are international will further intercultural competencies. The background and environment of the learners are actively integrated into the learning process.
What online platform is used?
The lessons will take place via Zoom. After you have enrolled, we will send you an invitation link – it’s free and straightforward. There is no need to sign up for Zoom or install the programme.
What makes DeutschClub Wien special?
Specialising in online German courses with a live teacher, DeutschClub Wien is a company/an enterprise which facilitates modern teaching and learning. To us, digital learning is one of the educational methods of the future, bringing together people from all over the world. We take great care to give advice on and design our courses according to the individual needs of the participants, thereby creating a safe and relaxed learning environment.
Can I do a taster session?
Yes, of course, we appreciate your interest in our courses!
What do the groups look like?
Each group consists of 5–10 people from different countries, with a variety of native languages. German is the language which connects us all.
Technical requirements
You will need a stable internet connection with a compatible device: a PC, laptop or tablet with a camera and a microphone (possibly a headset).
Data protection
Protecting your data is very important to us. We will handle your personal details carefully and they will be saved on Austrian and German servers only, in accordance with European privacy policy. We will only keep your details for as long as necessary. Please see our Privacy Policy for more information.
Will I get a certificate?
At the end of the course, you will receive a certificate of attendance, for which we will need your full name as well as your date and place of birth.
Cancellation/Refund

If you cannot attend an online German course you already paid for for personal reasons or if the online German course does not meet your expectations, you can cancel your enrolment within the first three days of the course. There will be a cancellation fee of 10% of the course fee. See our Terms and Conditions.